Privacy & Cookie Policy
1. Introduction and Compliance
This Privacy Policy describes how Spigen Korea Co., Ltd. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our Site. We process personal information in strict accordance with the General Data Protection Regulation (GDPR) and UK GDPR. By using our Services, you agree to the collection and use of your information as described in this policy.
2. Information We Collect
1) Information You Provide Directly
When you make a purchase or attempt to make a purchase through the Site, we collect contact details, delivery information, and payment methods to process your orders. We also collect information when you create an account, contact customer service, or sign up for our newsletter.
2) Information Collected Automatically
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and how you interact with our Site via Cookies and tags.
3) Third-Party Analytics
We use tools like Google Analytics and Meta Pixel to measure site traffic and analyse user behaviour for marketing and optimization purposes.
3. How We Use Your Information
We use your information based on legal bases such as contract performance, consent, and legitimate interest.
1) Fulfillment
Processing payments, shipping orders, providing invoices and/or order confirmations, and managing returns across all our supported shipping destinations in Europe and the UK.
2) Marketing
Sending promotional communications and tailoring advertisements based on your preferences, provided you have given us your consent.
3) Security
Detecting, screening for, and preventing fraudulent or illegal activities to ensure the safety of our Site.
4. Third-Party Service Providers
We share your personal information with third-party service providers to help us operate our online store and fulfill your orders in compliance with applicable data protection laws (including EU GDPR and UK GDPR).
- Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your personal information in the Shopify Privacy Policy.
- Amazon MCF: We use Amazon Multi-Channel Fulfillment (MCF) services to store, process, and ship your orders across Europe and the UK. Depending on your location, you can learn more about how Amazon handles your data in the Amazon EU Privacy Notice or the Amazon UK Privacy Notice.
5. Data Transfer and Retention
1) International Transfer
Your personal information will be transferred to and processed in the Republic of Korea, where Spigen is headquartered. We use standard contractual clauses and appropriate safeguards to ensure your data remains protected outside the EEA and the UK.
2) Retention
We retain your information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
6. Your Rights
Under the EU GDPR and UK GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to withdraw your consent at any time. To exercise these rights, please contact our EU and UK Representative.
EU Representative
The DPO Centre Europe Ltd
Address: Alexandra House, Ballsbridge Park, Dublin, D04 C7H2, Ireland
Email: eurep@spigen.com
UK Representative
WorkNest
Address: 20 Grosvenor Place, London, UK SW1X 7HN
Email: dposupport@worknest.com